Many of our products are available to be customised with your own artwork. The process for customising these products is usually as follows:
Find the product you want to purchase. Usually our customisable products come with some artwork guidelines PDFs to give you some kind of idea of the artwork requirements.
As a general rule of thumb, all artwork we require should be in a CMYK format, and 300dpi (dots-per-inch). If you’re unsure, then get in touch.
Some of our customisable products include the popular Custom Flag, the Event Flag, our very popular Windchaser Flags, Cafe Windbreaks, Festival Flags, Pop-up Banners, Pop-up Gazebos (Marquees), plus many more! If you want to custom design something not on our website, simply get in touch!
2. Upload (Option 1)
If you already have your artwork to hand, then you can upload it directly onto the product page! Find the blue artwork section (shown here in the photo), then click on the “Choose File” button. A window will open showing all of the local files on your computer, so find the image artwork file you wish to upload, and press “Open” (or “Upload”). Your file will now be uploaded to our website, but please be patient, sometimes this can take a while if the file is large!
If you have more than one file, please combine them into a .zip file first. If your file(s) are larger than 100Mb in size, then you won’t be able to upload them on the product page, however you can if you follow the instructions in Step 4 further down.
If you don’t have your artwork right now, then that’s no problem, carry on through to Step 3 and you can always upload your artwork (via Step 4) whenever you are ready.
Buy the product(s) you want to customise. You can pay with PayPal or by card online (through SagePay), or you can call us and pay with your card over the phone. All your card details are stored securely by our payment providers.
Our sales team are pretty clever and can help with any questions you might have!
4. Upload (Option 2)
If you uploaded your artwork already (in Step 2), then you can skip this bit! However if you haven’t uploaded your artwork yet, please read on.
After you purchase, you can send us the artwork so we can create the proof of your product. We like to use WeTransfer.com for transferring files, as it’s a user-friendly and free service (read our guide on how to use WeTransfer).
If you’d prefer to use a different method of transferring files, such as email or Dropbox, then that is fine. Just let us know post-sale how you’re going to send us the files!
If the artwork is suitable, then we’ll move straight onto Step 5. If not, then someone from our sales team will be in touch, and will help establish the options for modifying or changing the artwork.
You might be interested in reading our Artwork Guidelines document, which will give some more detailed information on the kinds of artwork we can accept!
Before you know it, our sales team will send you a proof with your artwork so you can see how it’ll look on the final product. You’ll have a chance to approve the proof, or make any last-minute changes. Production doesn’t begin until we get your final OK.
If you need any editing or improvements made, then one of our talented graphics designers will be able to do this as an additional paid service.
7. Have some tea
Sit back and make yourself a cup of tea, while we do all the heavy lifting (and printing). Heck, have a biscuit too, you deserve it!
We are making the product to your specifications, and once it’s done we’ll ship it out that day via the shipping method you choose.
Are you in a hurry? We have expedited printing and shipping options, so if you want your product quicker than get in touch and we’ll see what we can do!